Club Ultima Scam - www.thejerny.com

WARNING: Club Ultima / Crown Regency FREE Hotel Accommodation – A Professional SCAM

Recently, I received a mysterious call from one of the agents of a company named Club Ultima.

FREE 3D2N Hotel Accommodation courtesy of Crown Regency

The agent stated that I have been chosen (with other 14 winners) from all other entries to receive a gift certificate worth 3D2N stay FREE hotel accommodation from Crown Regency. Upon hearing this, I was like struck with delight. We all love gift certificates and free items, who would not want to get those?

He said that the gift certificate has no financial obligation and that I have nothing to worry about. By then, he started asking my credentials, name, status, number, etc, to be eligible for the gift certificate. Being an excited one, of course, I gave out my details. We’re travelers after all. As much as possible, we would like to kick in on cheap and or free hotels. And by the name Crown Regency, which is a 5-star hotel, my senses came to life. I was so interested and excited.

I was still wondering how they got my information so I asked him. He told me that there was someone who checked in at the hotel and added my name and number to the referrals. Every year, Crown Regency / Club Ultima gathers all these referred names from guests and draws 15 names for the raffle. He also mentioned that this was done by Crown Regency every year as part of the anniversary celebration. For the guest who checked in at one of the hotels, he said that the information was confidential.

What did they say I had won? A Family Package (4pax, 2 adults + 2 kids) worth of 3D2N stay in ANY Crown Regency hotel. Any numbers exceeding the required pax will be shouldered by the guest.  I was like, wow! Thank you, Crown Regency!

To claim the gift certificate, I would need to go to their office Club Ultima / Crown Regency in Makati, in line with RCBC tower. He told me to wait for the next call and someone like an account manager will be in contact with me. He sent me information regarding the office location and number to contact as well.

Club Ultima Scam - www.thejerny.com

Extra Delay in the Offer

Two weeks passed. I have never received any phone calls. Being too curious if this is legit or not, I decided to contact them via the phone number they sent me via SMS. They asked for my information and the agent I was able to spoke with before. She (the one who picked up the phone) told me that I will be called by one of the account managers.

After around 10-20 mins, I received a phone call from the agent who I spoke with. He again verified my identity and asked for my credentials, status, number, etc, and stated that before I could get the gift certificate, I would need to attend their short presentation regarding the hotel promotion. There would also be a dinner served while watching the presentation and after all that, I would be able to claim the gift certificate entitled to me. He said that the offer is only available one time and at that particular day only and failure to commit attendance will also forfeit the eligibility for the gift certificate.

I re-verified him the details he told me before, 3D2N FREE hotel accommodation in Crown Regency Cebu or Davao, no financial obligation, that I just have to attend the event so I could claim the gift certificate.

I was then transferred to an account manager after our conversation. 

The account manager stated the same thing. She said though that there is a reservation table for me and my girlfriend and I would need to attend, rain or shine. She also told me that all the information I gave them will be purely confidential.

I think I got too excited and said yes, that I will attend the presentation by 5 pm, rain or shine.

After all the thinking and analysis that ran through my mind that day after the call, I have decided to take a look if there are all other blogs or articles out there with the same concern. And to my surprise, I found many!

I immediately browsed two to three articles, and they all both confirmed my suspicion. Here’s what I have found.

What is Club Ultima?

This is a legit company with annoying marketing tactics.

Club Ultima is a marketing club arm of crown regency hotels. Seems legit, actually. They would offer major products of Crown Regency at a discounted rate, according to sources. However, the products are non-exclusive, so even a non-member can avail these offers. See that? Just for the money. They would offer you a product and it could be paid in cash or installment.

I would still be able to receive the gift certificate even if I reject the offers to be a member of the club. However, if you’re going to use the gift certificate, there would be a booking fee. The booking fee I found was of different numbers ranging from 3000 pesos and above. Not actually bad if you’re going to stay for 3 days and 2 nights. The thing was, they stated that I would not have any financial obligations when availing the certificate. See how contrary it was from their first statement.

Next issue based on research, if I am not a member and tried to avail the gift certificate, I would have problems with booking the rooms. They will confirm that the GC is legit, however, the room/dates I will be staying in the hotel will always be fully booked. Hence, they have now the option and authority to give me another option to stay at another hotel managed by Crown Regency. The Five Star hotel dream will then be over. You will be asked, if you pursue the booking dates, to reside on one of their hotel arms and that’ll leave you no other choice. Bye bye, Crown Regency dream. You got the certificate for Crown Regency, yet you’re not going to stay at one.

Reasons I Didn’t Take the Bait

I and my girlfriend are budget travelers, we would even enjoy our vacation in a tent. Hotels are just a plus, and a better sleep at night. I wouldn’t want myself to spend more than what I would need.

Free dinner is good but if after the presentation I would be offered too many stuff, I would be vulnerable and may give in. It’s gonna hurt my pocket and nobody would want that.

They said there will be no financial obligation but there’s going to be a booking fee of 3000 Pesos and or $100, so it’s definitely a no-no. It’s already a flight for two to another destination.

I don’t want to spend time on something that wouldn’t benefit me much in the future. Offers after the presentation? Club membership with monthly fees? No way!

They said it was a “one-day only” event but they texted me that there will be another one the next day and another one again after that day. Sneaky! And they keep on calling my phone, I had their numbers blocked already, but they’re persistent.


So, for the people out there who received the text message or got a call from Club Ultima, I would suggest declining their offer even if it looks so real and legitimate. Yes, we love free items because they are free, but not if we’re told it’s free even when it’s not. Better be wise. Don’t be fooled.

What’s your take on this? Do you have a similar experience with Club Ultima or another similar scheme?


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Jerny Destacamento

Jerny is a full-time freelancer, an IT Specialist, a traveler, a dreamer and also a reading enthusiast. He loves to travel, climb mountains, swim and take beautiful photos. Together with his girlfriend, Jane, are currently traveling all over the Philippines and aspires to explore every corner of the world.
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38 comments

  1. There is a somewhat similar scheme like this in Astoria Boracay. Well I haven’t really heard about their offer because my friends and I didn’t stay for the accommodation but they invited people for lunch, which they say is for free, but the people need to attend the presentation and the tour of the hotel. My friends and I who were already famished during that time decided to pass.

    It’s a good thing that you write about this so peopel would know what to do should they receive the similar offer. This is so sneaky, leaves a bitter taste in the mouth. No financial obligation should mean no financial obligation, and you are right, a booking fee of 3k, betrays this statement.

  2. Oh, this is sad. Crown Regency is a reputable hotel here in Cebu. That’s pretty unfortunate that their marketing arm, the Club Ultima, would resort to such tactics. 🙁 I am a bit disappointed by this. We attended an event hosted by this hotel and I received a GC as well. I didn’t bother to use it, but I’m pretty sure it’s the same since it’s for Club Ultimate. Tsk.

  3. There is another annoying company here with the same tactics and thankfully, I did not fall for it either. I love my flexibility when I travel and do not want to get stuck to a destination just because that chain has a hotel there. Also, this whole thing of category of rooms and stuff is just pure gimmicks. Glad you did not fall for it either.

  4. Thats so unfortunate! Timeshares often have a similar scam marketing tactic here in the United States. Just the other day, I got a phone call for “free” stay that just required a deposit of $300 USD?!? Just goes to show that if it sounds too good to be true, then it probably is.

  5. Gosh! Sane thing happen to me and my hubby. We travelled all the way from the province just to get to Makati. We attended their 90mins presentation, which lasted for freaking 4 hours trying to convince us to pay for half a million to join their club. Grabe!!! Kung alam lang namen sa ganun ang mangyayare sana hindi na kami pumunta!! Hindi ko agad nabasa ang thread na to ngaun lang, so totoo pala na may SCAM sa Crowb Regency Hotel. Alam ng may-ari to at pinapayagan nila na lokohin ang mga tao. Pag pumunta ka sa office nila they will do everything to make a bargain para lang mahuthutan ka nila ng pera. Magppromise ng mga magagandang bagay. In the end hindi naman pala libre, may bayad din. Grabe sila! Buti na lang hindi nila kami napilit kundi patay. Kaya sa mga tinetext nila jan mas mabuti mag research muna bago puntahan para hindi na magsayang ng oras.

      1. I also received a call from them. As in ngayon lang. True enough na it really sounds legit. Buti na lang napadaan ako sa article mo. This saved me and my wife na mahulog sa SCAM nila.

  6. Thank you 🙂 You just saved me. I am planning for our honeymoon in June. Then someone texted me 09561485036 .. I felt na I was so lucky kasi we can save… so i researched and girl named Veronica Miguel called. As she talks, i was reading this and turned down her offer. Thanks to you

  7. May tumawag din sa akin.. share ko na lang ang number ni Jordan Dela Cruz – 09163444608 at Nadine Trinidad – 09561485036; at binigyan pa ako ng office address at landline (02) 5075173 and (02) 3468715. Either hanapin si Jordan Dela Cruz / Jenny Quintero (which is i know na imbento lang ang mga name na ginagamit ng mga caller na ito). Thanks sa blog at may warning din sa ating mga kababayan. Puro panloloko lang ang Club Ultima na iyan sa kanilang marketing strategies. Buti na lang nagbasa ako sa mga blogs. At hindi rin agad ako nagpapaniwala sa mga promos and kung ano anong freebies. THANKS to Jerny Mento for sharing us your experience about Crown Regency and Club Ultima so-called affiliation, para makapag denggoy ng mga tao.

  8. Someone called us too told us we won through Shell Raffle by IAN CRUZ and told us to go to Crown Regency Vacation Building 3#scout albano st, south triangle, quezon city.
    I called crown regency and as soon as i said i just wanted to confirm because somebody told us we won. they kept transferring me to a dead end numbers whereas no one will answer or the phone.
    Good thing I searched for this and then the Club Ultima scam showed up. we immediately ask that Ian if he is from CLUB ULTIMA and true enough he is one of them. Just Sharing another name from this scam as I never heard of this name from other blogs before.

  9. Someone called me, super super same thing. bute nalang mahilig ako mag basa ng blogs and, dahil hindi talaga ako kampante sa mga sinasabe ng agent nag hanap ako ng proof of legitimacy, and thank god nakita ko to!, me and my partner used to check-in in hotels for our travels and vacations and use discounted vouchers from metrodeal or travelbook or trivago and other site etc and target ko talaga yung crown regency in cebu this year, sabi ko sana mag ka roon din ng sale or promo ang crown reg, so nung narinig ko ung offer nila, pakiramdam ko sinagot agad ni God ung hiling ko. Pero nung sinabe n walang financial obligation pero my reservation fee e, nag taka ako, pati, natawa ako bigla nung sinabe nyang no expiry ung gift cert, napa WOw nalang ako. hahaha. Pero, tanung lang san kaya nila nakukuha ung mga contact info natin? any idea? Thanks. and Nice Blog! it helps a lot 🙂

    1. Hindi ko nga din alam kung san nakuha ung mga contact info eh.. Ako tinanong ko tlga sila kung san nila nakuha ang contact number ko dahil hindi namn ako basta basta nagbbgay, referral daw. Sus!

  10. May scheduled kame ni hubby tom para sa 90mins presentation. Nagdadalawang isip ako kaya sinearch ko talaga to.. Thank you talaga dito. Early this year tumawag na din sa akin ang “ONE TAGAYTAY PLACE” parehas ng offer dito. BTW Nagfill-up ako ng form sa Duty Free Parañaque (for “ONE TAGAYTAY PLACE”) kase nga may PARAFFLE taz libre pa. Nagdecline ako taz kanina may tumawag nman from “Crown Regency hotel”. Nakakaloka! siguro sila-sila lang din un kase d ko maalala na sumali ako para sa paraffle ng Crown regency. Haayyy! Thank you Lord, thru you nasave kame. 😀

  11. I just received a call 20 minutes ago. Sounded suspicious talaga, thank God for your article! Bless you.

    Lintik na mga to. Nagtataka lang ako, saan nila nakuha full name ni mommy saka number ko. Kasi onset ng pagtawag nila, vineverify na nila yung full name ni mommy. Saan kaya nila nakuha uung name. hhhmm

  12. We were approached by one of their marketing people a few days ago, and we actually set an appointment earlier today. All throughout the day, I couldn’t shake the feeling that it was a bit shady. The offer seemed too good to be true, but we decided to head down to Crown Regency Davao anyway on the off chance that it was actually legit. We approached reception, and sat down in front of a desk outside the function room (which had the sign Club Ultima Presention on it). I glanced upon the forms that were on the desk, and my gut feeling told me to research it.

    Right then and there, I googled it on my phone. Lo and behold, the first thing that popped up on Google’s search suggestions was “club ultima scam.” I read through this article, and it confirmed the worst. We decided to skip it altogether and ate dinner at the nearest Burger King instead (in that sense, the day wasn’t a total waste.).

    When your instinct tells you it’s a scam, then it most probably is. I’m at the point in my life where I don’t like my time being wasted on deceptive marketing tactics and overblown promises. I could write a whole chapter on my opinion about this, but I guess there was no real harm done on our end. Thanks for the heads up!

    1. Thank you for sharing Nigel! You’re gonna get really pissed probably after the presentation as it will really waste your precious time. 1-2 hours in the room offering you stuff you really wouldn’t need and is not essential in one’s life.

  13. wow… salamat nabasa ko agad tong blog na to, halos kakatawag lang ng crown regency sakin ito ang no: 09561485036 Cleo Ferrer ang name. Need ko rin daw pumunta sa office nila para ma-claim yung free gift checks, i even asked kung wala bang expiration ito, kasi hindi ako madalas sa manila, sa south kasi ako nakatira and nag wowork, wala daw expiration need lang daw mag call ako sa office nila para ma-schedule kung kelan ko daw claim.

    ganon din, nag ask sila ng questions kung may asawa na ko, anong position ko sa work, ilang taon na ko, sinagot ko naman lahat, pero maingat pa rin ako, wala naman akong binigay na specific na sagot.

    anyway.. salamat sa blog mo sir, ingat po trayong lahat.

  14. …just recieved a call also, same scenario, that is why I tried to googled it, and I came across with your blogs.. thank you for sharing your experiences, these saves us from getting hooked with thier scheme.

  15. I just got a phone call from number 0923 593 8912 claiming that I had won FREE dinner and tour at Crown Regency Hotel in Cebu. I just had to research first before committing and I’m glad I stumbled upon this information.

    I value time and money so much and it stays that way. Thanks again.

  16. hmm.. this is sad, kasi member kami ng Club Ultima for 5 years now. i think yung GC’s galing sa mga members din siguro na pinagbibili at yan ang paraan para mabenta.. Every member kasi my free 6GC’s every year that we can use to any Hotel Resort or any tie up resort locally and abroad. Pde kasi ibigay yung GC’s pero meron lang letter from member..

  17. Hello everyone, fyr, yes this just part of their marketing strategies but still up to you if you like to avail their club membership. Yes, sound scams since you wonder where did they get your info names and number. So far, some member may be your friends, family , workmates or whoever knew you who loves to travel refer your names. Hindi naman po sila namimilit to avail shares sa club , but if your really do business in travel very useful nman.#justsharing

    1. Happy member ako ng crown, Tama kung ayaw niyo wag kayong magpa member. Masaya kami sa membership namin

  18. salamat at hindi nadale nito kkatawg lng ngayon pero nagkamali sya ng tinawagan dahil sabi ko taga cebu kami so crown cebu luckily ang supervisor sa crown cebu eh pmangkin ko sabi nya wala daw silang ganyang promo. hehehehhe d narin naman tumawag

  19. Just got a call from them yesterday. Exactly what you said but I figured out they were a scam after asking about my credentials. I’m only baffled to how the heck did they get my full name, location, and number? My Facebook don’t have those info.

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